UK standard delivery is £4.95.

International shipping will be available soon. Delivery costs will depend on the destination, and any customs duties, import taxes, or local charges will be shown at checkout where applicable.

We dispatch orders within 2–3 working days, and you’ll receive tracking details by email once your order is on its way.

By card, Apple Pay, Google Pay, Shop Pay or Klarna. With Klarna you can pay in 3 interest-free instalments.

Yes. UK exchanges are free: we cover the return postage and the delivery of your new size. Email hello@maevieshoes.com within 14 days of delivery with your order number and the size you’d like. 

Please try your shoes on indoors, on a clean rug or carpet, and send them back unworn in their original box. One free exchange per order, subject to availability.

For international orders, return and re-delivery postage is at your own cost.

Yes. Let us know within 14 days of delivery. 

Please try your shoes on indoors only and send them back unworn, in their original box with any accessories. 

Once we receive your return, we’ll refund you within 14 days.  

Return postage is at your own cost, and we recommend a tracked service.

For international orders, return postage and any customs charges are also at your own cost.

Prefer a different size? Exchanges are free in the UK.

 See our Returns Policy for full details.

Or email us at hello@maevieshoes.com. 

If your shoes arrive faulty, damaged or not as ordered, email hello@maevieshoes.com with your order number and a photo.

We recommend measuring both feet in centimetres and comparing your measurement with our Size Guide.

If you’re unsure, email us at hello@maevieshoes.com and we’ll be happy to help.

Every brand uses its own shoe lasts and fit specifications, so two shoes labelled the same size can feel different. This is why we recommend using your foot measurement rather than relying only on the size you wear in another brand.

Check the fit notes on the product page first. If you’re still unsure, contact us before ordering and we can help you choose. hello@maevieshoes.com

Place a sheet of paper on the floor. Stand on it with your full weight on the foot. Trace around your foot slowly, keeping the pen upright. Mark the back of your foot and the tip of your longest toe this is not always the big toe. Measure from heel to that mark in centimetres. This is your foot length. Measure both feet in the afternoon when feet are at their largest. Length is not the only consideration. Go to our size guide for more information.

Extended sizing refers to shoe sizes that go beyond the standard range most high street brands carry. For women's footwear, the mainstream market typically stops at EU42 | UK8. Extended sizing covers EU43 and above.

Because the lack of choice often starts before the largest sizes. For many girls and teens, moving into EU39 or EU40 can already mean leaving children’s ranges behind and finding that the styles available no longer feel right for their age.

Maévie starts at EU39 so we can support girls from that transition point onwards, through to EU47.

Maévie is designed first for girls and teens who need more choice in extended sizes, but our shoes can be worn by anyone who fits our size range and loves the style.

No. Height can be one factor, but foot size and shape are influenced by genetics, growth and age, and can also change during pregnancy or with hormonal changes. Maévie is for anyone who needs our size range and wants more choice.

Teenage girls and young women or even women who need shoes in EU 39 to 47 | UK6 to UK12 | US 8 to 15 and have found that the mainstream market doesn't reach them. Not adult shoes in bigger sizes. Footwear designed from the ground up for teenagers: their identity, their world.

Maévie was founded by Vanessa Boulanger-Twigg, a parent who spent years watching her daughter navigate a fashion landscape that simply didn't include her. Maévie is the brand that should have existed already, built by a parent, designed for a daughter. Starting at EU39 (UK 6 US 8).

Our shoes are made in Portugal by an experienced manufacturer. Manufacturing closer to home is also part of our commitment to making considered choices.

If you have a question about sizing, an order or anything else, email us at hello@maevieshoes.com