Shipping policy

UK DELIVERY

UK standard delivery is £4.95 with Royal Mail tracked 48

Orders are carefully prepared and dispatched within 2–3 working days.

Once your order has been dispatched, you’ll receive tracking information by email.

INTERNATIONAL SHIPPING

Calculated at checkout based on destination country and total package weight.

USA and Canada delivery

We ship to the United States and Canada using Royal Mail Tracked. Delivery charges are calculated at checkout based on your destination and the weight of your order.

Orders are dispatched within 2–3 working days. 

Applicable duties and import taxes are calculated and collected at checkout. You’ll receive tracking information by email once your order has been dispatched.

Other destinations

International delivery outside the USA and Canada is not yet available. If you’d like to order from another country, please contact us to enquire about delivery options.

EXCHANGES

Unsure of your size? Don't worry. If your shoes don't fit perfectly on the first try, we'll exchange them free of charge within the UK.  

If you need to exchange again, standard delivery charges will apply.

For orders outside the UK, return and re-delivery postage is at your own cost.

RETURNS

If you would like a refund, return postage is your responsibility.

Please see our Returns & Exchanges Policy for full details.

FAULTY AND INCORRECT ITEMS

If your order arrives faulty, damaged or incorrect, you can email us with your order number and a photo at hello@maevieshoes.com, and we’ll arrange the return at no cost to you.